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- Open the Nest app and select the camera you want to reset.
- Go to Settings > Remove device > Confirm to factory reset some Nest Cams.
- For other models, use the reset button on the device to reset the Nest camera.
This article describes how to reset a Nest camera to restore its default settings if it’s not working correctly.
How to Reset a Nest Camera From the App
Most Nest cameras can be reset through the Nest app. The camera must be connected to Wi-Fi to remove it from the app. Follow these steps to remove the device from the Nest app and reset the camera in the process.
These steps will reset a Nest Cam Indoor and others because they don’t have a factory reset button. For other models, you should remove the camera from the Nest app before you reset it; after following these steps, continue with the reset directions further down the page.
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Open the Nest app and choose the camera you want to reset.
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Tap Settings > Remove device (or Remove camera if you see that instead).
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A confirmation prompt will appear. Tap Remove or Confirm.
Removing a camera will permanently delete its video history. To use the camera again, you must perform a first-time setup of the Nest as if it were a new camera.
How to Reset a Nest Camera With a Reset Hole
You can reset select models using a reset hole on the camera itself. Models include the Nest Cam (battery) and Nest Cam with Floodlight.
Insert a thin object, such as a paperclip, into the camera’s reset hole for 12 seconds. The camera will give some indication that the reset is complete. Nest Cam IQ models will flash the notification light, while later models have a notification chime.
How to Restart a Nest Cam
Some Nest camera models have the option to restart the camera. This method might solve configuration issues without resetting the camera entirely.
You can restart the Nest Cam, Nest Cam IQ, and Nest Dropcam by unplugging the camera from power for 10 seconds. The camera will restart when plugged back in.
The Nest Cam Indoor (wired), Nest Cam (battery), and Nest Cam Floodlight can restart using the reset hole described above. Press it for only 5 seconds instead of 12 seconds.
Where Is the Reset Button on a Nest Camera?
Not all Nest cameras have a reset button. The reset button and reset hole are near the power connector or mount. You will need a thin object to use the reset hole, such as a paperclip.
What Do I Do if My Nest Camera Is Not Working?
A reset is often the best method of troubleshooting a Nest camera. It’s similar to reinstalling Windows on a computer or performing a factory reset on a smartphone. Erasing all settings and starting from scratch will resolve configuration issues and start the device with a clean slate.
FAQ
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How do I reset a Nest thermostat?
To reset a Nest thermostat, press the thermostat to access the menu. Next, turn the ring and select Settings > Reset. To factory reset the device, select All Settings > Reset. Press the thermostat to confirm.
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How do I reset a Nest thermostat without a password?
If you don’t know your Nest thermostat’s PIN and need to reset the device, launch the Nest app and select the thermostat. Select Settings > Unlock. Open the Nest app then select Settings, choose your camera, and tap Remove Camera.
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How do I reset a Nest doorbell?
To reset a Nest doorbell, find the reset pin hole on the back of the doorbell below the USB port. Press and hold for about five seconds. When you see the white status light, it’s ready to go.
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