The June 22 launch of Tesla’s robotaxis in Austin, Texas, actually occurred. It’s a tentative first step for the company, however: a human “Tesla Safety Monitor” is accompanying the first riders. There are also only ten cars and rides are limited to certain Tesla users. Those early riders and influencers have been sharing their experiences on social media, mostly (surprise) on X.
Most of the early riders appear to be pro-Tesla users, with a company mention in their social media bio or a Tesla cap in their profile picture (or both), so consider these initial reactions within that context. Having said that, an autonomous car ride is… an autonomous car ride. Many livestreams show the safety monitor gripping a handle on the right side of the passenger seat, possibly with emergency controls. However, that hasn’t yet been confirmed. Many passengers attempted to talk with their safety monitors, with, er, limited success.
One user, Bearded Tesla Guy called the app “basically Uber.” Others found it challenging to summon a Tesla car from the limited pool of rides, watching multiple driverless Waymos pass them by as they waited. Austin is the place for autonomous ride testing: Waymo is scaling up its service in partnership with Uber, while Amazon’s Zoox is also testing its tech in the area.
After verifying your identity with the human safety monitor, you initiate the journey by pressing the “start ride” button. Tesla has linked the service to users’ existing profiles, allowing you to import your existing music playlists, which is a nice touch. You can also adjust your temperature settings, seat position and more from the companion app. Unlike a typical Tesla, the robotaxi has buttons to ask the car to pull over or stop in lane. There’s also the option to call support if you encounter any issues with your automated ride, although we’d assume that a human safety monitor would likely offer quicker assistance.
As the service kicked off, Tesla revealed a new robotaxi page, with all the guidelines and rules for its Robotaxis. The company also has detailed FAQs for using the service and a sign-up sheet for updates. Early access riders are being charged a flat rate of $4.20 for their journeys.
Parameters are strict, on top of the limited pool of cars. Rides have to go within a geofenced area that excludes airports and run between 6AM and midnight. At this point, we know to take Musk’s claims with a grain of salt, but the Tesla boss says the company plans to grow its taxi fleet to a thousand driverless cars on the road “within a few months.” Tesla has also said it will operate its robotaxi network using an “unsupervised” version of its self-driving software.
