OpenAI is experiencing a widespread outage Tuesday morning affecting its ChatGPT AI chatbot service as well as its Sora tool for AI-generated videos.
The company said on its status page that it is experiencing “elevated errors and latency” and that it has identified the root cause and is working to mitigate the underlying issue. The technical troubles are also affecting OpenAI’s APIs, which allow developers to tap into the company’s AI models.
The troubles been ongoing for 6 hours, OpenAI noted, meaning they likely started around midnight PT.
The Downdetector service also shows outage reports starting around that time and then spiking several hours later. (Downdetector is owned by Ziff Davis, which is also the parent company of CNET.)
(Disclosures: Downdetector is owned by Ziff Davis, which is also the parent company of CNET. In addition, Ziff Davis in April filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.)
This is a developing story.
