Phan added: “Thoughtfully deployed, AI can help alleviate pressure on stretched teams by handling repetitive, low-level tasks like log analysis, alert triage, anomaly detection, and policy enforcement, freeing up human analysts to focus on more strategic, high-impact work.”
The bigger picture
Phan’s company JumpCloud views AI as an augmentation layer rather a replacement to skilled cybersecurity staff. In doing so, Phan stresses the importance of ensuring that AI tools are explainable, auditable, and align with existing governance structures, including strict adherence to data privacy requirements.
“It’s helping our teams move faster, spot anomalies earlier, and focus their energy where it counts,” Phan says. “That’s the path forward for CISOs; not cost-cutting, but capacity-building.”
