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ZDNET’s key takeaways
- AT&T’s $177 million settlement is for data breaches in 2019 and 2024.
- Claim up to $5,000 (first breach) and $2,500 (Snowflake hack), or both.
- File claim by Nov. 18, 2025, either online or by mail.
If you’re a current or former AT&T customer, here’s some good news: You can now file a claim in a newly approved $177 million class-action settlement stemming from two massive data breaches. These hacks — one dating back to 2019 and a second in 2024 — exposed Social Security numbers, call and text records, names, addresses, dates of birth, and more.
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On Monday, Kroll Settlement Administration, the firm managing the settlement, announced that the claim process is officially open for affected customers. AT&T has set up two separate funds: a $149 million pool for anyone whose personal details were leaked in the first breach (announced March 2024), and a $28 million pool for those whose call and text logs were exposed in the Snowflake hack (announced July 2024).
You can submit a claim to receive a payout from one or both funds. Here’s how.
How much can I get from the settlement?
If you file a claim, you could receive up to $5,000 from the first fund (called AT&T 1 Settlement Class) and $2,500 from the second (AT&T 2 Settlement Class) — so dual-breach victims might get as much as $7,500.
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Your exact payout will depend on how many people apply, but higher payments will be reserved for those who can prove any out-of-pocket damages. You’ll need to submit documentation that’s “fairly traceable” when you file a claim to be eligible for that higher payout. If you can’t prove specific losses, you’ll still share in what’s left after documented-loss claimants are paid.
How do I know if I qualify?
The settlement covers any current or former AT&T customer whose data was accessed in one of the breaches.
If you’re eligible, you’ll receive a notice by email or physical mail from Kroll Settlement Administration. Don’t panic if you haven’t received anything yet — it started August 4 and should continue through October 2025.
How to submit your claim
You can file a claim either online or by mail.
Online
Go to TelecomDataSettlement.com, click “Submit Claim,” and have your Class Member ID (from your notice), AT&T account number (or full name), and an email address handy.
By mail
If you don’t want to file the claim online, you can download and print the PDF forms for the first data breach, the second breach, or the overlap form if you were part of both breaches. Print, fill out, and sign the forms, then mail them to:
AT&T Data Incident Settlement
c/o Kroll Settlement Administration LLC
P.O. Box 5324
New York, NY 10150-5324
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Just make sure your mailed claim is postmarked by Nov. 18, 2025.
When is the deadline to file a claim?
Settlement claims need to be submitted by Nov. 18, 2025. If you disagree with the settlement and want to opt out so you can sue AT&T yourself, you’ll need to do so by Oct. 17, 2025. The final approval hearing for the proposed settlement will be Dec. 3, 2025.
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When will the payouts begin?
If the proposed settlement is approved in December, payouts will likely begin in early 2026.
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