Browsing: customer

Verizon is trying to streamline its customer service experience by overhauling it with more chatbots and AI tools. The My…

wdstock/Gertty ImagesIf you’re a current or former AT&T customer, a new class action settlement means you might be in line…

In April, Verizon’s CEO of its consumer group, Sowmyanarayan Sampath, dropped a cryptic teaser on his LinkedIn Page: “Project 624.…

Opinions expressed by Entrepreneur contributors are their own. AI is omnipresent in 2025 in all areas of the business sphere,…

Aflac said Friday that cybercriminals breached its computer systems, potentially exposing some of the most personal data — including Social…

Opinions expressed by Entrepreneur contributors are their own. It’s one thing to have an idea of who your customers are.…

JuSun/Getty ImagesHackers on the dark web are hawking a database of 86 million customer records that they claim were stolen…

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Solidroad,…

HR tech startup Deel filed an amended complaint on Tuesday in its ongoing legal battle against its arch rival Rippling…

Connectwise notified customers about a state-sponsored attackA “small number” of ScreenConnect customers were affectedThe company triggered its incident response plan…