When you have your sights set on catching the latest episode of your favorite series, nothing’s worse than sitting down to discover that your Apple TV won’t turn on. If your Apple TV does not power on successfully, try these fixes.
Information in this article applies to all Apple TV models through Apple TV 4K.
How to Fix an Apple TV That Does Not Power On
The Apple TV indicator light, a small LED on the front of the device, is your first clue to the likely problem—and solution. Start with this information and work through the following potential fixes.
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Restart the Apple TV. Unplug the Apple TV from the outlet. Wait five seconds and then plug it back in. A restart can fix many problems you may experience with the Apple TV.
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Reseat the HDMI cable. Unplug the HDMI cable from both the Apple TV and television. Then plug both ends back in again. This action forces the signal to refresh. When the Apple TV status indicator light is stable, the problem is most likely with the TV or the connection to the TV.
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Try a different HDMI cable. The current one you’re using may be faulty and the root of the problem.
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Check the HDMI input. Confirm the television is on the proper HDMI input for the Apple TV. Check the back of the television to see which port the Apple TV is plugged into. If the TV has multiple ports, try a different one starting with HDMI 1 or Input 1.
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Check the power outlet. When you don’t see an Apple TV indicator light, be sure that the Apple TV is plugged into the wall and the socket is correctly receiving power. If the outlet works correctly, use a different Apple TV power cord if one is available.
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Restore the Apple TV software. If the Apple TV status indicator light flashes for more than a minute, the Apple TV may be experiencing a software problem and needs to be restored using your PC or Mac.
If You Still Can’t Turn It On
There’s a limited amount of troubleshooting you can perform at home for your Apple TV.
If the Apple TV still doesn’t work after trying these fixes, use the app to schedule an appointment with Apple Support to take the unit to a local Apple Store for repair. A technician can provide proper assistance for the product.
Causes of an Apple TV That Does Not Power On
Most of the reasons an Apple TV won’t turn on are related to power, cables, and connections. These issues are relatively easy to test for.
If cable and power checks don’t resolve anything, it’s also possible the your Apple TV has a software problem or requires repair with an Apple technician.
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