Maria Diaz/ZDNET
If a TikTok trend has you spooked about your Ring camera’s security, there’s good news — everything is ,OK and nobody is watching your videos.
Over the past 24 hours, videos of a strange problem with Ring cameras have flooded TikTok. The videos make some fairly unsettling claims and urgent warnings. If you check your device history, people say, you may notice a series of logins on May 28, 2025, from devices that aren’t yours. This means that for the past two months, the videos warn, strangers have been accessing your videos.
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These warnings quickly went viral, amassing thousands of comments from panicked users who also saw strange logins, plus hundreds of thousands of shares. The warnings made their way onto other platforms like Reddit.
What caused the Ring May 28 incident?
Ring says these claims aren’t true. Neither your account nor Ring itself has been hacked, and no unauthorized person has seen your video clips. The actual explanation is much less dire.
When I reached out to Ring’s media team, a representative confirmed that there was no security incident or breach, and Ring or Ring devices weren’t hacked. Instead, Ring made a back-end update that resulted in prior login dates being shown as May 28, 2025 (even if they weren’t) and device names being incorrectly displayed as “Device name not found.”
This update affected every device you have ever used to connect to Ring, meaning your old phones, laptops, tablets, and other devices showed up as new logins.
Ring also addressed the claims in a Facebook post Friday morning, but some users weren’t fully satisfied. In some cases, these users say, they saw logins from other countries or from devices they never owned — like “Windows 11” when they’ve never logged in from a computer, “Chromebook” when they’ve never owned one, or “Chrome browser” when the user has Apple devices. One Reddit user had a string of 11 logins across various iPad and iPhone models, plus Safari and Mac OS X browsers.
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Ring didn’t address those claims specifically, but responded with the same generic reply. I’ve reached out for an explanation.
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