Michael Gariffo/ZDNET
Apple has revealed that a small percentage of Mac Mini computers won’t power on. If you’re one of the unlucky owners, don’t worry, as a free fix is afoot.
Which models are affected?
Published on Friday, a new Apple support article, as spotted by MacRumors, offers the key details. The power issue affects 2023 Mac Mini machines with an M2 chip manufactured from June 16, 2024, to November 23, 2024. Though the company didn’t explain how or why the problem popped up, it did provide the necessary details for getting a malfunctioning system repaired.
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How to qualify for servicing
Browse to the support article page, and enter the serial number for your Mac Mini. You’ll find the number on the bottom of your Mac near the regulatory markings. If you can power on the machine even once, you’ll also find the serial number by clicking the Apple icon and selecting About This Mac.
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Assuming your computer is one of the affected models, you’ll be told that it qualifies for servicing. Your next step is to contact a nearby Apple retail store or authorized service center. For that, sign in to Apple’s Get Support page with your account, and a list of local stores and centers should pop up. You can then make an appointment with the provider of your choice.
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The service rep will examine your computer to verify that it’s eligible. If so, Apple provides free repair service for an eligible Mac Mini for three years after it was purchased, so you’ll be able to get it fixed free of charge.
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